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After-Sales Service

Egypt

Comprehensive service offerings including spare parts, staff training, and service agreements to maintain laboratory instruments at customer sites. Technical support ensures efficient analysis results and sustained laboratory operations.

Manufactured by

International Medical Group (IMG)

Egypt

International Medical Group (IMG), established in Egypt in 2014, is a leading provider of integrated solutions for the medical and scientific sectors, with primary focus on in vitro diagnostics (IVD). The company distributes leading global brands of IVD products and related laboratory equipment to hospitals, diagnostic laboratories, research centers, and scientific institutions. IMG board members bring 10 to 25 years of industry expertise. The company provides comprehensive lab solutions covering equipment, consumables, reagents, and technical support services. IMG differentiates itself through customer education, timely support, and excellent after-sales service delivered by well-trained staff. The company serves diverse laboratory needs including diagnostic, research, intensive care, critical care, and scientific applications through exclusive partnerships with worldwide manufacturers. IMG maintains strategic focus on quality control and customer satisfaction to ensure sustained business relationships.

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