An AI-powered voice assistant system designed for medical centers and dental studios in Italy that handles patient calls 24/7, manages appointment bookings, and reduces missed calls by up to 99%. The system automatically manages up to 70% of incoming calls and integrates with major medical practice ...
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Italy
CiaoDott is the first vertical artificial intelligence voice solution dedicated to the Italian medical sector. Founded in 2025, CiaoDott is a voice artificial intelligence platform specifically designed for the healthcare sector, which solves the telephone overload problem of medical centers. The telephone remains the primary communication channel used by patients: more than 7 out of 10 appointments are booked via phone call and approximately one-third of phone calls are lost. CiaoDott independently manages approximately 70% of calls (bookings and frequently asked questions), allowing healthcare facilities to focus on patient care. The solution stands out for its specialization in the Italian healthcare market, with completely customized AI voice assistants that are easy to integrate with existing systems, trained on medical vocabulary and booking workflows for each medical specialty area. The company operates in a market space with significant growth potential: in Italy, 9.4% of GDP is dedicated to healthcare spending (OECD data) and approximately 123,000 facilities operate between medical centers and dental practices.
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